Privacy Policy

1. Information We Collect

We may collect personal information and business contact information that you voluntarily provide to us when you submit an inquiry, contact us, request a quotation, download materials, subscribe to updates, or communicate with our team.

The information we may collect includes:

• Name
• Company name
• Job title or department
• Business email address
• Telephone number
• Country or region
• Company address
• Product inquiry details
• Product specifications or requirements
• Intended application or industry
• Quantity requirements
• Shipping destination or port information, if provided
• Documents or files you choose to submit
• Other information you provide in your communication with us

We may also collect certain technical information automatically when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visit
• Referring website
• Clickstream data
• Cookie identifiers
• General website usage information

We do not intentionally collect sensitive personal information such as government ID numbers, financial account information, precise geolocation, biometric data, health information, religious beliefs, political opinions, or other sensitive categories unless required for a specific lawful business or compliance purpose and provided by you voluntarily.

2. How We Use Your Information

We use the information we collect for legitimate business, operational, communication, and compliance purposes, including:

• Responding to your product inquiries
• Providing quotations or product information
• Communicating with you about chemical raw materials, intermediates, fine chemicals, custom synthesis, or related services
• Understanding your technical or commercial requirements
• Providing documents such as product specifications, certificates, safety information, or regulatory documents, where applicable
• Arranging business communication between you and our team
• Improving our website, product pages, and inquiry process
• Maintaining website security and preventing misuse
• Conducting internal business analysis
• Managing supplier, customer, or partner relationships
• Complying with applicable laws, regulations, sanctions, export controls, chemical compliance requirements, or legal obligations
• Protecting our rights, property, users, business partners, and website security

We do not use your information to process online payments or manage online consumer purchases because our website does not currently provide such functions.

3. Product Inquiry and Business Communication

When you submit a product inquiry through our website, we may use the information you provide to evaluate your request and respond accordingly.

Depending on the nature of your inquiry, we may ask for additional information, such as:

• Product name
• CAS number
• Required purity
• Grade or specification
• Quantity
• Packaging requirements
• Destination country or region
• Intended industrial application
• Regulatory or compliance requirements
• Preferred delivery terms
• Company qualification information, where necessary

This information helps us provide accurate, compliant, and commercially relevant responses.

Submitting an inquiry does not create an online purchase, online order, or payment obligation through the website. Any transaction, if applicable, will be handled separately through direct business communication, quotation, contract, purchase order, or other offline commercial process.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to improve website functionality, analyze website traffic, understand visitor behavior, and enhance user experience.

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors interact with our website and allow certain website functions to operate properly.

We may use the following types of cookies:

4.1 Necessary Cookies

These cookies are required for the website to function properly. They may support page navigation, security, form submission, and other basic website functions.

4.2 Analytics Cookies

These cookies help us understand how visitors use our website, including which pages are visited most often and how users interact with content. This information helps us improve website structure, product information, and user experience.

4.3 Functionality Cookies

These cookies may remember certain preferences, such as language, region, or display settings.

4.4 Marketing Or Third-Party Cookies

Where permitted by applicable law, we may use third-party tools to measure website performance, analyze traffic sources, or evaluate the effectiveness of business marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the normal operation of some website functions.

5. Legal Bases for Processing Personal Information

Where applicable laws require a legal basis for processing personal information, we may rely on one or more of the following bases:

• Your consent
• Performance of a contract or pre-contractual communication
• Our legitimate business interests
• Compliance with legal obligations
• Protection of legal rights and business security
• Necessary processing for compliance, regulatory, or risk management purposes

For example, when you submit an inquiry, we may process your contact information and product requirements to respond to your request and conduct business communication with you.

6. How We Share Information

We do not sell your personal information.

We may share necessary information with selected third parties only when reasonably required for business, operational, technical, legal, or compliance purposes.

Such third parties may include:

• Website hosting providers
• IT service providers
• Email service providers
• Analytics service providers
• Logistics or freight partners, where relevant to a business inquiry
• Testing laboratories or certification service providers, where relevant
• Regulatory, customs, legal, or compliance advisors
• Business partners or suppliers involved in responding to your inquiry
• Government, regulatory, judicial, or law enforcement authorities where required by law

We require third parties to process information only for authorized purposes and to protect information with appropriate safeguards.

We do not share your information with third parties for their independent consumer marketing or unrelated commercial use without your consent.

7. International Data Transfers

Because our business may involve international customers, suppliers, service providers, and technical partners, your information may be transferred to, stored in, or accessed from countries or regions outside your location.

Where required by applicable law, we will take appropriate measures to protect your information during international transfer. These measures may include contractual safeguards, internal compliance procedures, access controls, and other reasonable security measures.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The retention period may depend on:

• The nature of your inquiry
• The duration of our business relationship
• Contractual or commercial recordkeeping requirements
• Legal, tax, accounting, regulatory, or compliance obligations
• Dispute resolution needs
• Website security and fraud prevention requirements

When information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable requirements.

9. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include:

• Access control
• Secure data storage
• Internal confidentiality requirements
• Website security monitoring
• Limited access by authorized personnel
• Data backup and recovery procedures
• Review of third-party service providers where appropriate

However, no website, email transmission, or internet-based system can be guaranteed to be completely secure. You should avoid submitting highly sensitive or confidential information through public website forms unless necessary.

10. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to certain processing activities
• The right to request restriction of processing
• The right to withdraw consent, where processing is based on consent
• The right to request a copy of your personal information
• The right to lodge a complaint with a competent data protection authority

To exercise your rights, please contact us using the contact information provided on our website.

We may need to verify your identity or authority before responding to your request.

11. Marketing Communications

If you provide your business contact information to us, we may contact you regarding relevant products, services, quotations, technical information, or business opportunities related to your inquiry or our chemical business.

Where required by applicable law, we will obtain your consent before sending marketing communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send necessary business, transactional, legal, or service-related communications.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, documents, or resources.

This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us, and we will take appropriate steps to delete such information where required by law.

14. No Online Payment or Account Registration

Our website currently operates as a B2B chemical information and inquiry platform.

We do not currently provide personal account registration, online payment, shopping cart checkout, or automatic online ordering.

Therefore, we do not collect or process:

• Account passwords
• Online payment card information
• Shopping cart order data
• Consumer checkout information
• Personal account profile information
• Loyalty points, coupons, or virtual assets

Any commercial transaction, if applicable, will be conducted separately through direct business communication, quotation, purchase order, contract, invoice, or other offline business process.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, legal requirements, or privacy practices.

The updated version will be posted on this page with an updated effective date. Your continued use of our website after the updated policy is published means that you acknowledge the revised Privacy Policy.