Intellectual Property Protection

Intellectual Property Protection

Intellectual Property Rights Protection Policy

We respect intellectual property rights and are committed to maintaining a lawful, transparent, and trustworthy B2B chemical information platform.

Our website provides product information, supplier information, technical references, and inquiry channels for chemical raw materials, intermediates, fine chemicals, reagents, and related custom services. Product information displayed on this website is intended for business inquiry, quotation, and communication purposes only. We do not currently provide online payment, online checkout, or personal account registration services.

If you believe that any product information, image, trademark, description, technical content, document, or other material displayed on this website infringes your intellectual property rights, you may contact us and submit an intellectual property complaint in accordance with this policy.

We take intellectual property complaints seriously and will review valid notices in good faith. Where appropriate, we may remove, disable, modify, or restrict access to the relevant content.

1. Scope of Intellectual Property Rights

This policy applies to alleged infringement involving, but not limited to:

  • Trademarks
  • Copyrights
  • Patents
  • Product images
  • Brand names
  • Logos
  • Technical documents
  • Product descriptions
  • Catalog content
  • Other legally protected intellectual property rights

This policy applies to content displayed on our website, including product pages, service pages, category pages, inquiry-related information, images, downloadable documents, and other public website materials.

2. Our Position

We respect the lawful rights of intellectual property owners.

At the same time, we are not a court, arbitration institution, patent office, trademark office, or government authority. We do not make final legal determinations on the validity, ownership, or infringement of intellectual property rights.

Our role is to review the materials submitted to us and take reasonable measures when a complaint appears to be complete, accurate, and supported by sufficient evidence.

3. Prohibited Content

The following content is not permitted on our website:

  • Content that uses another party’s trademark, logo, brand name, or copyrighted work without authorization
  • Product images or descriptions copied from third parties without permission
  • Product information that falsely suggests authorization, agency, distribution rights, certification, or brand affiliation
  • Materials that may mislead visitors regarding the origin, manufacturer, supplier, or ownership of a product
  • Any other content that infringes or may infringe the intellectual property rights of a third party
4. How to Submit an Intellectual Property Complaint

If you are an intellectual property owner or an authorized representative, please send your complaint to us through our official contact channel.

Your complaint should include the following information:

4.1 Information of the complainant

Please provide:

  • Your full name or company name
  • Contact person
  • Email address
  • Telephone number
  • Company address, if applicable
  • Proof of authorization, if you are acting on behalf of the rights owner
4.2 Description of the intellectual property right

Please provide evidence of the rights you claim, such as:

  • Trademark registration certificate
  • Patent certificate
  • Copyright registration certificate
  • Proof of ownership
  • License agreement
  • Authorization letter
  • Other documents showing your lawful rights
4.3 Identification of the allegedly infringing content

Please clearly identify the content you believe is infringing, including:

  • URL of the relevant page
  • Product name or product code, if available
  • Screenshot of the allegedly infringing content
  • Description of the alleged infringement
  • Explanation of why the content infringes your rights
4.4 Statement of accuracy

Please include a statement confirming that:

  • The information in your complaint is accurate and complete to the best of your knowledge
  • You are the rights owner or are authorized to act on behalf of the rights owner
  • You have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or applicable law
5. Review Process

After receiving a complete complaint, we will review the submitted materials within a reasonable period.

Depending on the nature of the complaint and the information provided, we may take one or more of the following actions:

  • Request additional information from the complainant
  • Temporarily remove or disable access to the disputed content
  • Modify inaccurate or misleading product information
  • Contact the relevant supplier, content provider, or business partner for clarification
  • Reject the complaint if the materials are incomplete, unclear, or insufficient
  • Restore or maintain the content if the complaint is not adequately supported

We reserve the right to determine the appropriate action based on the available information and applicable circumstances.

6. Response to a Complaint

If a supplier, partner, or content provider believes that the complained content does not infringe any intellectual property rights, they may submit a written response with supporting materials.

  • The response may include:
  • Proof of authorization
  • Proof of lawful source
  • Trademark, patent, or copyright documents
  • Distribution authorization
  • Technical explanation
  • Evidence that the content has been lawfully used
  • Other supporting documents

Upon receiving a response, we may further review the matter, request additional documents, or take other reasonable actions.

7. Repeated or Serious Infringement

For repeated, intentional, or serious intellectual property violations, we may take stricter measures, including but not limited to:

  • Removal of relevant product information
  • Restriction of product display
  • Suspension of cooperation with the relevant supplier or partner
  • Termination of business cooperation
  • Refusal to publish future content from the relevant party
  • Other reasonable measures necessary to protect rights owners and maintain platform compliance
8. False or Misleading Complaints

Please do not submit false, misleading, malicious, or abusive complaints.

If a complaint contains false information, lacks legal basis, or is submitted for improper purposes, we may reject the complaint and reserve the right to take further action where necessary.

The complainant shall be responsible for the authenticity, accuracy, and legality of the information and materials submitted.

9. No Online Transaction Statement

Our website is designed for B2B information display and business inquiry purposes.

We do not currently provide:

  • Online payment
  • Online checkout
  • Shopping cart purchasing
  • Personal account registration
  • Consumer order placement
  • Automatic transaction processing

Any product information displayed on this website does not constitute a direct sales offer to consumers. Product availability, specifications, pricing, packaging, regulatory status, transportation conditions, and compliance requirements shall be confirmed through direct business communication.

10. Contact Us

If you wish to submit an intellectual property complaint or have any questions about this policy, please contact us through the contact information provided on our website.

When contacting us, please include the subject line:

Intellectual Property Complaint

We will review your message and respond as appropriate.

11. Policy Updates

We may update this Intellectual Property Protection Policy from time to time to reflect changes in our website operations, business model, legal requirements, or compliance practices.

The updated version will be published on this page and will take effect from the date of publication.

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